Our Policies

Jay's Roadside Assistance ("we," "us," or "our") operates https://jaysroadsideassistance.com (the "Site"). This page outlines the policies we follow regarding the collection, use, and disclosure of Personal Information received from users of the Site.

By using the Site, you consent to the collection and use of information in accordance with this policy. Jay's Roadside Assistance may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated date reflecting modifications. We encourage you to review this policy regularly.

Information Collection and Use

While using our Site, we may request personally identifiable information, including but not limited to your name, email address, and phone number ("Personal Information"). This information is used solely to provide and improve our services.

The security of your Personal Information is important to us. However, no method of online transmission or electronic storage is 100% secure. While we implement industry-standard security measures, we cannot guarantee absolute security.

Log Data & Cookies

Like many websites, we collect Log Data, which may include your IP address, browser type, browser version, pages visited, time spent on pages, and other statistics.

Additionally, we use cookies—small data files stored on your device—to enhance user experience. You may adjust your browser settings to refuse cookies; however, some Site features may not function properly as a result.

Refund Policy – Jay’s Roadside Assistance (Greenville, SC)

At Jay’s Roadside Assistance, we are dedicated to delivering fast, professional, and reliable roadside services in Greenville, SC, and surrounding areas. Our goal is to ensure every customer receives top-quality assistance when they need it most. To maintain transparency, we have outlined our refund policy below.

No Refunds on Completed Services

Once a roadside service—such as tire change, mobile tire repair, battery jump-start, battery replacement, lockout assistance, or fuel delivery—has been completed, all payments are final and non-refundable. By requesting our service, you acknowledge and agree to this policy.

No Refunds or Warranties on Used Tires

We offer both new and used tires for customers who require replacements. All used tires are sold as-is, with no refunds, exchanges, or warranties. Our team carefully inspects each tire before installation, but we cannot guarantee performance beyond the point of service.

Limitation of Liability

Jay’s Roadside Assistance takes every precaution to perform services safely and professionally. However, we are not liable for any damage, loss, or injury that may occur to your vehicle, property, or possessions during or after service. Customers are encouraged to inspect their vehicle before and after our service is completed.

By using our services, you agree that Jay’s Roadside Assistance is not responsible for any unforeseen issues or damages that may arise.

For any questions or concerns regarding our policies, please feel free to contact us directly.